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Context Help

If you feel lost inside our hosting Control Panel, the very first step you should take is to click the Help button, which is present on each page. A context menu will appear. It comprises exhaustive information about all the actions that you can carry out on the page in question. Each context menu opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich assortment of how-to videos explaining how to use our Control Panel. They're shot for those of you who would like to see how things are being done instead of just reading articles. Thus, anyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you are looking for, take a gaze at our comprehensive FAQ database, which comprises questions asked by real persons and offers practical solutions. We constantly update our FAQ database with new questions & answers so as to embrace all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions section either, we have a excellent team of support engineers available 24x7x365 and ready to help you with any problem. Each trouble ticket you open will be replied to in less than 1 hour (the average trouble ticket response time is just 20 mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 322944

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com